

They told me that this is a OS related problem and a reinstallation will solve the problem. Then I took the same computer to another computer service centre in BE block, Saltlake. Then I had no choice but to pay them Rs.500/ to get back my computer. Then they asked me to pay Rs.500/ otherwise they will not allow me to take the computer. I told them that I will take the computer and I don’t want this to be repaired by them. Given the nature of the problem I was not very convinced about their diagnosis. They told me that the motherboard will have to be replaced which will cost around Rs.6000/. I found my computer lying at the same in their shop as if nobody touched on it since I left it there. After 10 days when I didn’t get any call from them I went to the shop again.

They took my computer and told me they will look at the problem and inform me the repairing cost over phone. HP World, City Centre claimed that they also provide services. Recently I approached HP World, City Centre Saltlake, Kolkata as my HP desktop was not working. Your advice in this regard will be highly appreciated. My purpose to write you this letter is to seek advice in this regard and to know who is responsible for thisĪ) The manufacturer (H.P.) who has no control over quality.ī) The service engineers who could not find out the fault upto 10 months and still not sure that it will work properlyĬ) The customer- who wasted this valuable time taking rounds of your service centre and suffered mental irritation accordingly. The frequent problems with the laptop and harresment accordingly hasĬhanged my view. laptop with a trust that itsĪ good brand. My dear sir, at the time of purchase I had many options but I instructed my son to go for H.P. 4635440530 for Rs.19,606 for changing the same part and My son took it to service centre who have submitted a quotation no. Thereafter in March 2011, they observed theįault and repaired accordingly.This was all in warranty period. Somehow,in Jan'11, they changed the systemboard but the problem remained same. They were presented with the same issue 7-8 times hence laptop was most of the time with the They kept the laptop under observation butĬould not diagnose the fault. My son consulted your authorised service centre H.P.Simtech Pune. After 2 months(i.e.May '10) the laptop started giving troubles(constant irritatingīeep sound). laptop model dv4-2106tx from Baba Infotech,tilak road,Pune Opposite:Mini Stadium, Naraina Vihar,New Delhi. In the light of the above facts you are requested to kindly refuse any such request for opening & operating the said Laptop after taking the said Laptop in your possession and inform the undersigned as well as Anand Vihar Rail Police Station, New Delhi, about the fact of having the said Laptop in your possession.įor this act of cooperation, I shall remain ever thankful to you.
HP SCANNER NOT WORKING PASSWORD
As this Laptop opens after reading finger impression password it is NOT possible for anyone to open and operate the said Laptop except the HP Service Center. 20110084 dated ) has already been lodged at Anand Vihar Rail Police Station, New Delhi. My bag containing the above mentioned Laptop ( Pavilion dm4 1029 TCNV0240G94) was stolen in between 3AM and 5AM near Allahabad for which an FIR (FIR No. I was travelling today in Bhagalpur-Anand Vihar Garib Rath train in 3AC coach No. Ltd., Pennar Road, Sakchi,Jamshedpur on with Invoice No. I have to state that I had purchased one HP Pavilion dm4 1029 Laptop from Origin Infomedia Pvt. IN Bangalore Sales - Salarpuria Arena (SAU)ĢFl, 24 Salapuria Arena, Hosur Main Road, For Service Query: 18 / 18 / Click Here.

